Trust & Safety

Guestly is a global community built on trust and inclusion. We're dedicated to providing a safe and secure marketplace and we're here to support you 24/7 whenever you have questions or need a hand.

Trust

Keeping your account safe and secure is a top priority. From payment protection to fraud prevention, we have tools in place to reduce risks in financial transactions and maintain trust between parties that may not know each other.

Security

Keeping your account safe and secure is a top priority. From payment protection to fraud prevention, we have tools in place to reduce risks in financial transactions and maintain trust between parties that may not know each other.

Support

We have teams around the world on call 24 hours a day, seven days a week in nearly a dozen languages to support guests, owners and property managers who require assistance or have questions. If there's anything you need, please get in touch.

Safety

Guestly offers a range of tools and resources that protect the privacy and safety of guests and owners. We support owners by educating them about best practices for creating safe and private spaces for travelers, and we use technology to verify the identities of owners and guests whenever possible. We advise our community to follow state and local laws that may apply.